the Fluent SmartExam
Medical Exams in the Palm of Your Hands
With the Fluent SmartExam, you can monitor your health, securely share medical exams with a doctor and get care, all from the comfort of your home. Speak with a physician or specialist anytime, day or night 24/7/365.
Your doctor, from home
With the Fluent SmartExam, conduct multiple clinically-accurate physical exams from the comfort of your home, enabling our virtual care physician to swiftly diagnose and provide the support you need.
Common Symptoms & Conditions We Can Help With
- Sore Throat
- Chest Congestion
- Head Congestion
- Runny Nose
- Stuffy Nose
- Body Ache
- Ear Ache
- Forehead Pressure
- Itchy Eyes
- Watery Eyes
- Hay Fever
- Sinus Congestion
- Seasonal Allergies
- Ear Infection
- Upper Respiratory Infection
Home Health Tool, Reimagined
Conduct clinically-accurate physical exams with ease from anywhere, skipping the doctor’s office visit.
Elevated Virtual Care Experience
Get 24/7 access to US Board-certified physicians. No insurance, copays or premiums required.
Health Data At Your Fingertips
Capture and securely share clinically accurate health data with a virtual care physician.
What Our Medical Advisors Say About the Fluent SmartExam
"The SmartExam makes a big difference in the telehealth experience. Before as a physician, we could only ask questions about symptoms, but now we can actually do an exam. Being able to listen to the patient's heart and lungs, as well as see into their throat and ears, makes the physical exam more objective. This little device makes me more confident in diagnosing and treating patients from home."
“The SmartExam device is like having a medical office right in your living room. With this device, providers can get key biometric data regarding what is happening with your body and make better decisions on how to serve our patients best.”
Commonly Asked Questions
Curious about the Fluent SmartExam? Read some of the most common questions.
The SmartExam can help a physician diagnose and treat many common conditions including ear infections, sore throats, fever, cold and flu, bronchitis, upper respiratory conditions, abdominal conditions, skin conditions, bug bites and allergies.
We put patient wellbeing first and, therefore, adhere to strict privacy policies. All of your personal information, along with examination results and correspondence with your doctor, is encrypted and stored in our HIPAA-compliant cloud-based system. Access to your health information is restricted and can only be shared at your discretion.
Appointments are available 24/7, 365 days a year. Patient wait times vary based on time of day and availability of clinical staff.
It’s easy, just complete the following steps that will be outlined in our step-by-step onboarding email:
When You Receive Your Device:
1) Download the Fluent SmartExam app and activate your account by following the instructions sent to your email. Can’t find the email? Try searching for ‘Your Fluent SmartExam Account Info + Next Steps’ in your inbox.
2) Pair your Fluent SmartExam device with your smartphone using the Fluent SmartExam app and enabling bluetooth.
3) Conduct all exams to familiarize yourself with the device.
Need to connect with a doctor?
Use the Fluent SmartExam app to conduct exams, and enter the virtual waiting room to meet with a physician. The physician will review your test results and utilize them to provide the care you need.
*Please note you can meet with a physician if you have purchased a virtual care individual visit or package.
The Fluent SmartExam device including the otoscope can be used on patients aged 6 months and older when operated by an adult 18 years and older. The thermometer can be used on patients 2 years and older.
The Fluent SmartExam kit includes the SmartExam device and wireless otoscope, access to the Fluent SmartExam mobile app (iOS & Android), three reusable large ear specula (age 2+ years), three reusable small ear specula (age 6-24 months), tongue depressor, Type C USB charging cable, two AAA batteries, and a carrying case.
Download the Fluent SmartExam app from either Google Play or the App store.
Sign into the app with the account information provided via email following your purchase. You will be prompted to change your password in order to activate your account. (Can’t find the email? Try searching ‘Your Fluent SmartExam Account Info + Next Steps’ in your inbox.)
Once logged in, the app will then prompt you to pair the SmartExam device to your smartphone via bluetooth. Ensure the device is powered on and bluetooth is enabled.
Yes! The Fluent SmartExam device in conjunction with the Fluent SmartExam app is FDA cleared.
The SmartExam is HSA- and FSA-eligible*.
If you have an HSA or FSA account, you can use those funds for products on our website by either:
Using an HSA or FSA debit card when you check out. As soon as your order is placed, we authorize for the full value or your order to confirm that funds are available from your HSA or FSA account. We capture the funds for your order after authorization. If funds for the full value of your order are not available, your card may be declined and your order will be canceled. If any part of your order is not fulfilled, you will receive a refund.
Using another payment method and reimbursing yourself from your HSA or FSA account later.
*Eligibility and terms are subject to change in accordance with federal guidelines